Eveland's Inc. d/b/a SCAMP (hereafter referred to as "SCAMP") warrants to the original purchaser of its products that the products manufactured by it will be free from defects in material and workmanship under normal use for a period of one (1) year after date of sale, whether or not use begins on this date. This limited warranty is only applicable to products which have not been altered or misused.
If any products do not meet the above limited warranty, SCAMP with either (at Scamp's option) repair or replace the defective product. In such case, purchaser will be required to deliver the defective product at his own cost to either (at SCAMP's option) SCAMP's authorized dealer or SCAMP's main factory at Backus, MN 56345. SCAMP will complete the repair or replacement as soon as possible but in no event later than sixty (60) days after its receipt of the product.
Notice of any alleged defect should be addressed to Warranty Department, Scamp/Eveland's, Inc. Box 2, Backus, MN 56435 and telephone can be made by calling 218-947-4932
The warranty is only valid if the purchaser submits a signed registration form or invoice to Scamp Warranty Department, Box 2, Backus, MN 56435 within 10 days of purchase of product.
Products or components not manufactured by SCAMP but merely resold by SCAMP are not covered by this limited warranty. These products carry their own warranties through their original manufacturers. However, SCAMP will extend to purchasers any warranties provided to SCAMP by the original manufacturer.
SCAMP SHALL IN NO EVENT BE RESPONSIBLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR SPECIAL DAMAGES RESULTING FROM A DEFECT IN ITS PRODUCTS. (Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.)
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES, AFTER THE LIMITED ONE-YEAR WARRANTY HAS EXPIRED, SCAMP SHALL NOT BE RESPONSIBLE FOR ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. (Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.)
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Kent Eveland, President
1. For warranty service the owner should contact the Scamp warranty department, or the warranty dept. of the item not covered by the Scamp warranty but merely resold. If there is any question on who to call, contact Scamp and the owner will be instructed on the correct procedure. Follow the instructions given either by the Scamp warranty dept., the instructions listed in the service manual for the specific product, or the instructions given by the authorized service center over the phone. DO NOT IGNORE THE INSTRUCTIONS AS IT MAY MEAN REJECTION OF THE WARRANTY CLAIM OR ONLY PARTIAL REIMBURSEMENT.
2. To receive reimbursement for warranty repairs a Warranty Authorization number will be given either verbally over the phone in written form which will be mailed when necessary. Reimbursement will not be given without Written Authorization. A quote, verbal or written, will be required prior to warranty payment.
3. Generally products covered by their own warranty resold by Scamp also need a Warranty Authorization to initiate repairs or receive reimbursement. These authorizations can be obtained by calling the specific customer service numbers listed below in the customer service number section. Usually, if the warranty card has been filled out instructions are given on where to have the defective product repaired and generally the customer is not billed. The bill is sent directly to the original product manufacturer and paid by them. Otherwise, the owner must pay the bill which is then submitted to with the original product manufacturer or Scamp. If sent to Scamp and is covered by warranty the original manufacturer, Scamp will forward the bill on to the manufacturer
4. Transportation of the trailer or parts needing warranty to the Scamp factory or an authorized service center is the responsibility of the owner. Scamp does not pay for house calls or travel time for repair personal.
5. Any defective parts must be kept and returned to Scamp (unless otherwise instructed) to receive warranty reimbursement. DO NOT THROW AWAY DEFECTIVE PARTS UNLESS INSTRUCTED TO DO SO.
6. If the customer has any questions or problems obtaining warranty service the Scamp warranty dept. will assist the customer in resolving his problem.
1. Normal maintenance as outlined in the Scamp brochure and individual appliance brochures
2. Any charges for checking out the trailer or appliances which indicate that the trailer or appliance is working correctly.
3. Normal adjustments that occur from over the road use, such as cabinet latches etc.
4. Blown fuses, electrical problems caused by incorrect use, or electrical problems caused by corrosion.
5. Problems resulting from faulty propane
6. Reimbursement for repairs in which the owner or operator refused or did not follow the correct warranty procedure.
7. Any special additions added by Scamp at the customers request that are not normally installed or sold by Scamp.
8. Damage or repairs needed as a consequence of any misapplication, abuse, unreasonable use, unauthorized alteration, improper service, improper operation or failure to provide reasonable and necessary maintenance.
9. Damage as a result of floods, winds, lightning, accidents, corrosive atmosphere or other conditions beyond the control of Scamp.
10. Any special, indirect or consequential property, economic or commercial damage of any nature whatsoever. Some states do not allow the exclusion of incidental or consequential damages, so this limitation may not apply to you,
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Air conditioner: Roof mount Coleman 1-800-227-5693
Air conditioner: Side mount Frigidaire 1-800-944-9033
Awning: A&E/Dometic Corp. 1-800-544-4891
Axle: Redneck 320-654-1972
Converter: Magnatek 1-800-443-4859
Furnace: Suburban 1-423-775-2131
Oven: Wedgewood/Attwood Vaccume 1-219-262-2655
Refrigerator: Dometic Corp. 1-800-544-4881
Toilet: Sea Land technology 1-800-321-9886
Stove Top (drop in unit): Suburban 423-775-2131
Tire: Greenball 1-800-935-0200 (look on tire)
TV Antenna: Barker Industries 1-800-537-9940
Water Heater: Attwood Vaccume 1-219-262-2655